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Customer Services > Info > Order process

Order process

Description of the steps followed throughout an order. This will help you improve the delivery times and reduce the risk of incidents.

In this section you can revise what the actions are that are carried out step by step in the processing of an order.

This information will help you prepare in advance all that is necessary to ensure that your order is processed without incidents.

You will also help to reduce the delivery times.


1 - Reception of estimate
2 - Placing of the order
3 - (a) Preparation of the Master (Audio and Multimedia)
3 - (b) Preparation of the master (DVD-Video)
4 - Preparation of graphic material
5 - Delivery of material
6 - Production and follow up of the order
7 - Despatch and delivery